Make customer experience the intelligent engine of your company
Mentiora is a frontier AI company built for your customer experience: agents your team runs, on a model made for your business, resolving the complex and sensitive cases in your brand’s voice, on every channel.
One agent
The front door to your brand
One agent across chat, email, voice, in-app and API, on your own numbers and channels. Proactive, personalized, and in your voice.
Resolves end to end
Multi-step, multi-system workflows and your most sensitive moments.
Acts on the moments that count
Renewal, churn and win-back signals, acted on before they slip away.
One memory of every customer
Every signal from support, product, sales and marketing. It stays yours.
Hands off cleanly
A human steps in at the right moment, with the whole story in front of them.
Your brand
Online · replies instantly
Refund · order #58214

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€129 · 1 left in your size
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Moments
Agents meet customers in the moments that matter
One memory carries the whole relationship: every conversation starts where the last one ended, and the agent stays proactive in between. The value compounds, so the longer it runs, the better every moment gets.



Platform
Configure, deploy and improve, across every channel, from one platform
Configure how your agent thinks and speaks
Instructions, workflows and tone, shaped in plain language by your team, with a human handoff exactly where you want one.
Cancellation options
Before you cancel, here are a few options
Pause plan
Downgrade to Free
Cancel completely
Meet customers on every channel
One agent with one memory, on chat, WhatsApp, email and voice, on your own numbers.
Your brand
Online
Mento runs the improvements for you
It watches every conversation, finds the patterns behind failures, drafts the fix, proves it in simulation, and ships it with your team's sign-off.
Pattern found
214 conversations this week: customers confused by the refund timeline.
Traced it to one instruction in the refunds playbook. I drafted a fix.
Track quality and improve over time
Accuracy, clarity, helpfulness, tone and policy compliance, judged live. Every failure becomes a precise fix, proven in simulation before release.
Mentiora gives you a single platform to run AI agents at scale: configure how your agent thinks and speaks, meet customers on every channel, enforce guardrails, and track quality over time.
Why us
Built for outcomes, from every conversation
Your model
learning weekly
Trained around your products, your customers and your voice. It keeps learning from every conversation.
Industries
Built for high-stakes industries

Health & wellbeing
Sensitive guidance, careful by design, with a human in the loop the moment it matters.

Finance
Regulated workflows resolved end to end, with an audit trail behind every answer.

E-commerce & retail
From order status to the next purchase, inside one conversation.

Travel
Disruptions, rebookings and itineraries, resolved in minutes on any channel.
Partners in your success
People who’ve built this before, on your side from day one
A forward-deployed team builds with yours from week one, then hands over the craft. We pick one high-value moment, agree the number it should move, and prove it in a 90-day pilot against a holdout.
Light integration, no re-platform. Mentiora runs alongside your existing agents and your own roadmap.
We come from frontier AI labs and the engineering rooms of the world’s leading technology companies: engineers and researchers who built AI systems at the highest stakes, now building yours.
Plugs into your stack
…or any stack you have.
The help desk your team already runs, the systems of record where the work happens, and your own numbers and channels. Light integration, no re-platform.
Enterprise-grade security
Secure & responsible AI by design
HIPAA
Health-grade handling for sensitive conversations.
GDPR ready
Data protection by design and by default.
EU / Swiss residency
Your data stays in EU and Swiss regions, depending on your policies.
Guardrails on every response
Replies are checked against your guardrails before they are sent.
Proven in simulation
Every agent runs a simulated book of conversations before the first real customer.
Clean human handoff
A human steps in at exactly the right moment, with full context.
Encrypted everywhere
Encrypted in transit and at rest.
Your gateway to the agentic era
Mentiora transforms how your company meets its customers: one agent, one memory, every channel, built for your business.
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