Solutions
AI Performance
Make Your AI Drive Business Results
Mentiora scores each AI interaction against your goals and feeds outcomes back into the system to boost accuracy, safety, and impact.
Most companies don't know if their AI is actually helpful or just chatting. Mentiora changes that. We provide visibility into what’s happening, apply safety rules in real time, and guide the system to improve your core metrics.
Where Mentiora Delivers Value
Drive Revenue & Conversion
Mentiora judges if an AI response is effectively moving the customer toward a purchase. It ensures every interaction is focused on driving desired behavior, like booking a demo or upgrading a plan.
Solve Problems
Stop generic AI chatter. Mentiora analyzes conversations to ensure answers are actionable and accurate. It ensures consistency and effectiveness, reducing the need for customers to call a human agent.
Safety & Brand ConsistencyProtect your brand with a real-time safety gate. Mentiora filters out risky or off-brand content before the user sees it, ensuring your AI adheres to your policies while reducing manual review work.
Measurable Impact
For a major client with a large, sensitive online community, Mentiora improved moderation accuracy by more than 60%. It reduced false positives and manual review workload while keeping content aligned with the company’s business objectives.
How it Works
1. Understand what is going on and act on it. Mentiora gives you deep visibility into your conversations, especially those with higher sensitivity. We identify exactly where your AI is struggling or facing risks, so you aren't flying blind.
2. Secure and helpful conversations with higher accuracy. We apply real-time guardrails to every message. This ensures a higher percentage of your interactions are safe, on-brand, and truly useful to the customer, blocking bad responses before they happen.
3. OptimizationsIncrease your core business metrics. Mentiora closes the loop. It connects conversation quality to your specific goals (like revenue or resolution rate) and automatically guides the system to improve those core metrics over time.
Why Choose Mentiora
Low engineering lift, fast to adopt
We integrate with your existing stack and provide hands-on support so you see value quickly with minimal engineering effort on your side.
Secure by design
Supports deployment in your environment. Evaluation data is used only for your organization, with full transparency for audits and governance.
Measurable Impact
We translate AI performance into the metrics you care about:
Revenue Lift: Turn support chats into sales opportunities. Mentiora identifies commercial intent and optimizes AI responses to maximize conversion rates and upsells.
Cost per Resolution: Reduce costly human handovers. The platform ensures automated answers are truly actionable and high-quality, increasing true deflection rates.
Brand Risk Score: Eliminate compliance fears. Our system provides a quantifiable reduction in unsafe or off-brand content, allowing you to scale automation safely.
Customer Lifetime Value: Prevent silent churn. Mentiora ensures every engagement is safe and helpful, protecting user trust and driving long-term retention.
Next Step
Let’s identify one area - Sales, Support, or Safety - where your AI needs to perform better. We can run a scoped pilot on your historical logs to show you exactly how Mentiora’s guardrails and optimizations would improve your metrics.